Question 1

Where in Perth & WA do you operate?

Accepted Answer

Performance Towing WA assists customers across Perth and the wider Western Australian region. Our service area includes Perth metropolitan suburbs, Mandurah, Bunbury, Busselton and regional towns throughout the state.

Whether you need a local tow, a long-distance vehicle move, machinery transport or container relocation, we have the vehicles and experience to organise safe, reliable transport across WA.

Question 2

How much does towing cost?

Accepted Answer

Vehicle towing for straightforward jobs under 10 kilometres starts from $165 including GST.

Towing rates can differ depending on the travel distance, pickup and drop-off locations, vehicle size, access conditions, the equipment needed, the time of day and whether recovery work is required. We assess each booking individually so we can provide an accurate price before work begins.

Contact Performance Towing WA for a free quote with competitive rates and clear, upfront pricing.

Question 3

Are you available 24 hours a day?

Accepted Answer

Yes. Our towing team is available 24/7, including after hours, weekends and public holidays. If you require urgent assistance late at night or early in the morning, you can still contact us for help.

Question 4

What towing & transport services do you offer?

Accepted Answer

Our Towing services cover a wide range of vehicle and equipment transportation needs. Here’s a breakdown of standard towing services:

Accident Towing
It involves towing vehicles that have been involved in a collision or accident.
These services are usually available 24/7 to respond quickly to emergencies.

Breakdown Towing
Assists with vehicles that break down due to mechanical failures, flat tires, battery issues, or running out of fuel.
It includes towing to repair shops or the owner’s preferred location.

Luxury or Vintage Car Towing
Specialized towing for high-value vehicles like luxury cars and vintage or classic vehicles.
Requires careful handling, often using flatbed trucks or enclosed trailers to prevent damage.

Plant and Equipment Transport
Towing or transporting heavy machinery and equipment, often used in construction or industrial sectors.
Includes bobcats, excavators, forklifts, and other types of machinery.

Container Transport
Transportation of 20 ft containers, typically used for shipping, storage, or commercial purposes.
Requires specialized flatbeds or tilt trays to load, transport, and unload the containers.

Hotshot Transport
Fast, direct delivery of urgent freight or equipment.
Often involves towing time-sensitive cargo, such as machinery parts, to remote locations.

Winch Outs
It involves pulling out vehicles stuck in mud, snow, or off-road conditions, such as ditches.

Long-Distance Towing
For transporting vehicles over long distances, sometimes between cities or even across state lines.
Ideal for relocations or when buying a vehicle from a different location.

Motorcycle Towing
Specialized towing for motorcycles, typically using flatbed trucks or trailers designed for motorcycles to ensure secure and safe transport.

Heavy-Duty Towing
We were towing for larger vehicles such as trucks, buses, RVs, and commercial vehicles.
Requires heavy-duty equipment and expertise.

Emergency Towing
24/7 towing services that respond to emergencies, such as breakdowns or accidents, at any time of day or night.

Question 5

How quickly can you arrive?

Accepted Answer

For planned transport, we aim to arrive at the time arranged with you. For breakdowns and urgent towing requests, arrival is commonly within 30 to 60 minutes, although this can vary based on traffic, weather, location and current demand.

Question 6

Can you assist with difficult towing situations?

Accepted Answer

Yes. Towing jobs can sometimes involve unexpected challenges once we arrive, such as restricted access, low-clearance car parks, narrow driveways, awkward vehicle positions or recovery requirements.

Our operators take the time to inspect the situation, select the appropriate equipment and complete the tow as safely as possible.

We operate a range of wheel-lift tow trucks, tilt tray trucks and wreckers to handle different towing and transport requirements. Our team can move cars, utes, caravans, trucks, machinery, equipment, freight and shipping containers up to 20 feet.

We provide round-the-clock assistance throughout Perth, Mandurah, Bunbury and surrounding regional areas.

Long-distance transport is also available across Western Australia, including northern WA and southern destinations such as Esperance.

For crashes and accidents, we understand that as a driver, there is a lot to take in. We will help you ensure you have done everything you need to do at the scene to ensure you can proceed through the insurance claims process as quickly as possible.

Question 7

How long does towing take?

Accepted Answer

When it comes to towing a car or truck, the time taken can vary due to several factors. However, our towing services are adaptable and can cater to your specific needs.

Distance: Short distances take less time, while longer distances require more.

Vehicle Size: Larger vehicles like trucks may take longer to secure and tow than smaller cars.

Location: Is a significant factor in towing time. Perth’s city and suburb areas with heavy traffic or difficult access points may slow the process, while rural or open areas allow for faster loading.

Condition of the Vehicle: If the vehicle is damaged, or cannot roll or steer, or stuck in a difficult location, it may take longer to load and secure it safely.

Type of Towing: Depending on the vehicle and situation, services like flatbed towing might take longer than a simple hook-and-chain tow.

Standard cars (on average): 20–30 minutes to load and secure the vehicle, plus driving time.

Trucks or larger vehicles (on average): 30–60 minutes or more, depending on size and complexity. Extra time may be needed to ensure careful handling, especially if it’s a specialised or luxury vehicle. This commitment to safety and quality is a hallmark of professional towing services.

Question 8

Are you insured and qualified?

Accepted Answer

Yes. Performance Towing WA operates with the relevant Western Australian licences, insurance cover and towing equipment required to carry out professional transport services.

Our drivers are trained and experienced in handling vehicles, machinery, equipment and goods. Each tow truck is fitted with dash camera recording to help document incidents that may occur while travelling.

Question 9

Can I ride with the tow truck driver?

Accepted Answer

In many cases, passengers can travel with the driver. This depends on seat availability, the type of truck being used and whether it is safe for the journey. Please ask when booking and we will confirm the available options.

Question 10

How can I request a transport quote?

Accepted Answer

You can call our Perth team on 08 6500 1013 or submit the online enquiry form. To prepare an accurate quote, please include the collection address, destination, details of the vehicle or item being transported, and any access restrictions or special requirements.

We offer free quotes for urgent towing and pre-booked transport, with service available across Perth and throughout Western Australia.

Question 11

Who is Performance Towing?

Accepted Answer

Serving the Perth region of WA and beyond, Performance Towing WA is a professional, skilled team you can depend on. Our response is fast whether you need emergency towing services, accident towing services, or have particular circumstances. As a part of the West Australian Associated Insurance Towing Network, we’re equipped and ready to handle any vehicle transport and related services you may require.

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